Repairs
MESSAGE POSTED ON 25/11/2011
We apologise but we are unable to do any warranty repairs untll Mid January, we are moving to a new facility after 108 years in the same building, we do apologise to all our customers.
Something not working the way it should or in need of a tune up on your home sewing machine, embroidery machine or serger? The sewing machine repair department services and repairs all makes and models of home sewing machines, embroidery machines and sergers. Andy is our in house repair man who has a combined 30 years of experience working on many brands of sewing machines. Coopers is an authorized Babylock,Brother,Toyota, Janome,Singer,Elna, Husqvarna,Silver Service Centre enabling us to handle warranty claims for either brand. We also warranty all in house repairs for 12 months, machines that were not purchased from us. We believe in “Honest work done at a fair price”. If you are located in the Greater London area our sewing machine repair department is second to none.
Your sewing machine should be serviced every 12 months, and here’s why: If you do a lot of sewing:
Lint, thread and broken needles can collect in the needle bar, hook and feed mechanisms, causing problems ranging from noise to more serious problems that can stop the machine from functioning. Heavy use can also remove oil on moving parts that the machine needs to operate smoothly. Lint and thread build up can cause serious tension problems.
If you sew occasionally:
Lint, thread and broken needles can still collect in the needle bar area and in the gears of the thread-handling mechanism. Even moderate use necessitates oiling of moving parts of the sewing machine. A small piece of thread in the tension unit will necessitate cleaning and recalibration of the tension.
If your sewing machine has been in the closet for a few years and you want to sew again:
The machine should be tuned up so that you will have peak performance of the machine and trouble free sewing. Even sitting in the closet, the oil in the machine can and will dry out which will lock up parts and potentially lead to further damage of the machine.
Thorough servicing by our service department will eliminate all of these problems and guarantee trouble free sewing.
Items to bring when having your machine serviced:
- Sewing Machine / Embroidery Machine / Serger
- Power Cord
- Foot Control
- Standard Foot
- Bobbin in Machine
- Regular Bobbin Case
- Embroidery Unit (Embroidery Machines Only)
- Embroidery Hoop (Embroidery Machines Only)
- Embroidery Foot (Embroidery Machines Only)
- Also if you are experiencing a problem with a particular accessory please bring that item
Inspection Points
- Blow out and clean inside of machine
- Properly oil machine
- Adjust bobbin case
- Adjust top tension
- Adjust straight stitch
- Adjust zig zag stitch
- Adjust thread regulator
- Adjust timing of machine
- Adjust speed controls
- Adjust positioning of embroidery units
- Calibrate button hole alignment
- Check proper function of motor
- Check foot control connections
- Check all electrical connections
- Check belt
- Check pulley
- Check needle bar
- Check tension unit
- Check bobbin winder
- Check presser foot bar
- Check feed dogs
- Check needle position
- Check needle height
- Check needle hook clearance
- Check reverse stitch timing
- Check hook
- Check light
- Inspect entire machine for worn or broken parts
- Clean outside of machine
Please contact a member of our team on 08000 183 183 and ask for our Service Department, where we can give you a quote over the phone.
